Social Systems

Social systems have seen various definitions and different types of applications fall into this category, such as online communities, social networking applications and lately also recommender systems.

Research challenges in area include encouraging trust worthy behaviour, sustaining long term viability and usage, enhancing user experience and effective usability design.

Publications

  1. Bonhard P., Sasse M. A. (forthcoming). "I thought it was terrible and everyone else loved it" - A New Perspective for Effective Recommender System Design, To be presented as a full paper at the British HCI Conference, Edinburgh, UK, 5-9 September, 2005
  2. Jens Riegelsberger, M. Angela Sasse & John D. McCarthy. Rich Media, Poor Judgement? A Study of Media Effects on Users' Trust in Expertise. To be presented as a full paper at the British HCI Conference, Edinburgh, UK, 5-9 September, 2005.
  3. Jens Riegelsberger, M. Angela Sasse & John D. McCarthy (2005). The Mechanics of Trust: A Framework for Research and Design. International Journal of Human-Computer Studies, 62(3), 381-422 [PDF (via ScienceDirect)].
  4. Jens Riegelsberger, M. Angela Sasse & John D. McCarthy (2005). Do People Trust Their Eyes More Than Ears? Media Bias in Detecting Cues of Expertise. Extended Abstracts of CHI 2005 , Portland, OR, US, 2-7 April 2005 [PDF].
  5. J. D. McCarthy & J. Riegelsberger (2004). The Designer's Dilemma: Approaches to the Free Rider Problem in Knowledge Sharing Systems. In Proceedings of 6th International Conference on the Design of Cooperative Systems (COOP 2004), May 2004, French Riviera, France. [PDF]
  6. J. Riegelsberger, M. A. Sasse & J. McCarthy (2003). The Researcher's Dilemma: Evaluating Trust in Computer Mediated Communications. International Journal of Human Computer Studies, 58(6), 759-781 [PDF (via ScienceDirect)].
  7. J. Riegelsberger (2005). Trust in Mediated Interactions. PhD Thesis University College London, 27 June 2005. [PDF (2.9 MB)].
  8. S. Farnham & J. Riegelsberger (2004). Social Engineers: Enabling the Matchmaking Game in Online Dating Systems. CHI 2004 Workshop on Online Dating, April 26, Vienna, Austria.
  9. J. Riegelsberger, M. A. Sasse & J. D. McCarthy (2004). Depending on the Kindness of Strangers? Trust Relationships in Ambient Societies. CHI 2004 Workshop on Trust in Ambient Societies, April 26, Vienna, Austria. [PDF]

This page was last modified on 28 Dec 2010.

Researchers

Projects

Partner

  • British Telecom